Alert Level 1

Alert Level 1 at the Hub

Our classes include all the usual activities (adagio, spotting, and aerials on shared equipment). Group bookings, birthday parties, School Holiday programme, Practice Club and private lessons are running as normal. The mezzanine is open to the public.
If you would like to maintain social distancing during Alert Level 1, please inform your trainer who will be happy to adapt their class. If you have your personal equipment, we encourage you to bring it to class. To purchase equipment, download the Glofox app or talk to our staff.
While we are relaxing slightly our procedures during Alert Level 1, our cleaning routine will remain high, including disinfecting mats daily, and frequent disinfecting of high touch surfaces. Hand sanitizer is always available.
All classes will run as casual bookings until the end of the year, for increased flexibility (no term bookings). We have 10-class packs available, which gives you the same discount per class as term bookings.

Alert Level 2

What to expect at Alert Level 2

The objective of the government at Alert Level 2 is to minimise the risk of transmission of the virus. Play, active recreation and sports can take place during Alert Level 2, including contact sports if proper measures are in place.
We have reflected on our past experience of running classes during Alert Level 2, and have reviewed the guidelines and information available in October. Moving forward, we will be following the sports recommendations for any future move to Alert Level 2, as outlined in the guidelines provided by Sport NZ.
At the Circus Hub, we are able to provide quick and efficient contact tracing with our booking system and register. We are able to limit our class sizes, keep them separate from each other, and keep track of our equipment use. We are confident that we can provide a safe training environment for all users with the measures we have in place.
We please ask everyone to stay home if you feel sick, have any flulike symptoms, or are waiting for results of a Covid test. Hand washing is compulsory for everyone before and after class, and after coughing or sneezing. 

What measures are in place to ensure social distancing?

As a community space, we take our responsibility seriously and will implement a number of measures to make social distancing possible.
We have a contact tracing register in the entrance and our QR Code for the Government's app. Please make sure to scan or sign in.
Each class will be treated as a small bubble in which all physical contact will be minimised as much as is practicable:
  • trainers will plan their class to avoid spotting, unless it is absolutely essential for your safety,
  • physical contact will be allowed for adults only for duo skills classes such as adagio and duo trapeze, but will be restricted to groups of 3 students maximum,
  • physical contact during kids classes will be minimised as much as possible through careful class planning.
Whenever physical contact is required for class, hand washing will be required.
At any time, you are welcome to request to your trainer to fully avoid physical contact with others. 

Can we share equipment?

Equipment sharing will be permitted during a class only between 2-3 students, as we are able to keep track easily of who has been in close contact.
After a class, the equipment used will be disinfected. Some equipment, like our aerial equipment, cannot be easily disinfected without risking to compromise the strength of the materials. This type of equipment will be set aside for a period of 72 hours until the next use. This means that no equipment will be shared between groups.

Will aerials be available during kids and teens classes?

We will be carefully managing the equipment we have so we can offer some aerials skills for kids and teens classes during Level 2. 

What should I bring to class?

To help our staff with the cleaning, we ask all students to bring a bag to place their personal belongings in, including shoes.

You will be asked to remove your shoes before entering the training floor. If possible, arrive and leave with your training clothes on.
Please bring a towel for your training. If you own any training equipment you wish to use in class, bring it! If you own aerial equipment, you are more than welcomed to use it (as long as you can prove that it is safe/has been inspected).

For contortion classes, please bring a yoga mat and/or big towel.

Bring a FULL water bottle. There will be no public access to the mezzanine to refill your bottle.

Can I wait at the Hub before a class or to pick someone up?

As much as possible, we request that you arrive within 15 minutes before your class start time, and leave within 10 minutes after your class ends. This is to ensure we avoid a lot of traffic between classes in the entrance. If you arrive earlier, consider waiting in your car if you can.
We would also appreciate if parents don't wait at the Hub during classes if they can. 
When picking someone up, we recommend you let the person know you have arrived, then wait for them outside.

Is Practice Club open?

Practice Club open during Alert level 2, with restrictions.
Please note that we have rules in place to respect social distancing while training, and cleaning procedures that all members must follow. During Alert Level 2, we will not take new members to Practice Club. 
The Circus Hub's equipment will not be available for use for Practice Club, as we will be using it all for our classes.
Duo skills will be allowed during Practice Club. We do however recommend that you consider waiting until we are back to Level 1 to train duo skills if possible.
For all the info, please head over to our Practice Club page

If I own my personal equipment, can I train aerials?

Yes! We encourage people to bring their own equipment to train. If you have your own aerial equipment, we might be able to add an extra spot for you in one of our classes, or even add an extra class on our schedule if enough students have their personal equipment.
If you are a Practice Club member, you will be able to train on your own apparatus (a supervisor will rig it for you).
We have some equipment available for sale on the Store section on Glofox app. If you are interested in purchasing other aerial equipment, please let us know by sending us an email.

Can we train Chinese pole during Practice Club time?

We will have an equipment rotation calendar, so that Chinese pole use can be tracked. If you want to train Chinese pole, you will have to book a spot ahead of time. Please get in touch with us to find out more info.

Can I book a private lesson?

Private lessons are available for booking. Head over to our Private Lesson page to book directly from our website.
Please note that you will be paying the space hire fee only at the time of booking. Your trainer fee payment must be arranged before your lesson directly with the trainer.
Please note that all of the Circus Hub equipment is reserved for our classes, so it is not be available for private lessons.

Can I book a birthday party?

Birthday parties are available during Alert Level 2 but have restrictions for skills and equipment available.

Do you have any questions left unanswered? Get in touch at