HOW TO BOOK
Bookings are essential for all our classes and can be done directly on our website.
We are migrating onto a new booking system!
For all classes from the 18th of May, bookings will be done via our new system Glofox, which integrates directly on our website.
Head over to our Circus Classes or Online Classes pages to see the schedule and book into a class. The registering process is very simple.
Enrolling a child
If you would like to enroll for a child, simply create an account for yourself. Once your account has been created, you will be able to access your profile. In the Family tab, you will have the option to add your child.
Once you have added your child in your profile, you will just have to click the "Use" button beside their name to book them into a class.
Enrolling a friend
Glofox allows you to also book for a friend when you enroll. Simply increase the number of people attending to book a friend.
Our classes can only be booked as a single class during Alert Level 2 (casual), as we do not run Term courses. However, we do have 10-trip cards available which will give you the same savings per class as booking for a term class.
Buy your 10-trip under the membership tab. They are available for 1.5 hour classes, and we also have smaller pack for Circus Fit.
Once we restart term classes, you will be able to use your remaining credits to book singles classes then.
For check our terms & conditions page for all the details.
Note: Booking a Circus Fit Class when you have previously bought a 10-trip card
You will have to purchase a 1-credit Circus Fit class, as the Pay as you go option will not be available.
For a Step-by-Step guide on
how to use Glofox, download
the following PDF
Payment Processing Fee
With our previous booking system (Mindbody), credit card fees were added after the payment was made, and appeared on your bank statement. Since the change of system, those fees are now included in the cost of the class ($1 to $2 per class). You will not have to pay any extra fee than the amount you see on the website.
The payment processing fee also applies to cash payments and bank transfers, to cover the administrative work required to process those.
Debit/Credit card payments are processed by Stripe and can be done when booking on the website.
Please get in touch with us to book your classes if you wish to pay via Bank Transfer. There will generally be a delay in booking you onto the class or course, as these need to be manually configured.
Account name: Wellington Circus Trust
Account Number: 38-9004-0580146-00.
Reference: Student name, day, class type
ie. "Jo Smith, Mon 7:30pm, DuoTrapeze")
Please get in touch with us to book your class. If you wish to pay cash, bring the exact amount. Leave your payment in our honesty box in the office, clearly identified in the envelope provided.
* At Alert Level 2, pay at the Front Desk. No change available, bring the exact amount!
Please contact us if you wish to set up one of the following options:
- Set up automatic payments into our bank account
- Set up regular payments on your debit/credit card.
Admin fee: $9/person, per course.
Payments can be made weekly, forthrightly or monthly.
All payments must be made on the dates agreed. The whole fee must be paid in full at least a week before the term finishes. Any missed payments may incur an additional charge of $20 minimum per missed payment.
CLASSES AT THE HUB DURING ALERT LEVEL 2
WHAT WE ARE DOING TO KEEP YOU SAFE AT
We are implementing a new schedule and protocols for traffic management before, during, and after classes
We have increased the cleaning and disinfecting of our space and equipment
We will provide hand washing stations and hand sanitizers around the space
Our class plans will be adapted to maintain a 2-meter physical distancing. No spotting will be provided during class, and no training involving physical contact is allowed.
We are implementing a "No Equipment Sharing" policy. Some activities may not be available to train in some classes (no aerial skill during youth classes).
We will have a front desk person to assist trainers during classes.
All Hub users and visitors are expected to follow our rules:
DO NOT COME TO THE HUB IF YOU ARE SICK
Hand washing is mandatory on arrival, before class, after class, after coughing/sneezing/touching the face, after using the toilet
Maintain 2 meters of social distancing at all time
Register on arrival and before leaving, at the front desk, for contact tracing purposes.
Arrive at the earliest 15 minutes before your class start time, and leave no later than 10 minutes after class.
Keep to your personal training area before and during your class (your "training island")
Do not help your trainer with rigging, or access the storage area yourself.
Bring a towel and personal equipment if you own some (yoga mat, conditioning/stretching equipment, aerial equipment)
No personal equipment storage at the Hub
No use of communal dishes. Please bring your water bottle to class.
Parents are asked not to wait at the Hub during and after class.